Privacy Policy

Privacy Policy

At Riveredge Landscaping (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, contact us, or use our services.

Information We Collect

We collect personal information to provide a better service experience, respond to inquiries, process quotes, and manage appointments.

Information You Provide to Us:

  • Contact Form Information: Name, email address, phone number, property size (if applicable), and message content.

  • Communication Data: We may retain email, phone, or text communication for service and support purposes.

  • Payment Information: If applicable, limited billing or payment data may be collected through a secure third-party processor.

Information Collected Automatically:

  • Usage Data: IP address, browser type, device information, visit time, and pages visited.

  • Cookies & Analytics: We may use cookies and tools such as Google Analytics to better understand user behavior on our website.

How We Use Your Information

We may use your information to:

  • Provide quotes, schedule landscaping services, and manage appointments

  • Respond to inquiries and provide customer support

  • Improve website performance and user experience

  • Send updates, promotions, or service reminders (with your consent)

  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following limited scenarios:

  • Service Providers: Trusted third parties that assist in hosting, marketing, scheduling, or payment processing

  • Legal Obligations: When required by law, court order, or government authority

  • Business Changes: In case of a business merger, acquisition, or sale of assets

How We Protect Your Information

We implement various security measures to protect your data, including:

  • SSL encryption on our website

  • Restricted access to sensitive information

  • Secure data handling practices

Please note that while we follow best practices, no digital platform can guarantee 100% security.

Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing emails or promotional communications

  • Request details about how we use and store your data

To exercise these rights, please contact us at info@riveredge-landscaping.com.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware of such collection, we will delete the data promptly.

Third-Party Links

Our website may include links to third-party websites or platforms (e.g., Google Reviews). We are not responsible for the content or privacy practices of these external websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. By continuing to use our site or services, you accept the revised policy.

Contact us

If you have any questions about this Privacy Policy or how we manage your data, please get in touch:

Riveredge Landscaping
Servicing: Ōhau, Palmerston North, Foxton, Shannon, Waitārere, Levin, Waikanae, Manakau, Paraparaumu, Porirua, Johnsonville, Newlands, Khandallah, and Wellington
Phone: 027 410 4094
Email: info@riveredge-landscaping.com